- Is there anything I should be aware of before I sign up?
Yes. First, you should be over 18 years of age or a legal adult in your country. Second, be careful to avoid interruption during sign-up. If you stop in the middle of signing up, a ‘pending’ account will be made in the system and your email will be listed in this account. Essentially this means when you go back to try to subscribe again, your email will already be on file and you will need to use an alternative email account. You can avoid this by making sure you finish the process completely the first time, or by emailing Rin and asking her to delete the ‘pending’ account, listing the specific email you are trying to use to sign up.
Also, don’t sign up twice if you don’t receive an email confirmation. First check the information in this FAQ about the issue.
- If I sign up, will I be automatically billed each month/quarter/year?
Yes. You'll notice when you sign up that the billing is ‘recurring’. However, you can cancel at any time through your Paypal account and you will always receive the full time for which you paid.
For instance, if you are certain you only want to subscribe for one month, you can sign up one day, cancel the next, and you will still receive the full month’s subscription.
- What if I only want to sign up for one month and don’t want to be rebilled?
That’s fine. You can cancel at any time through your Paypal account and you will always receive the full term for which you paid—regardless of how early in your subscription you chose to cancel. For instance, if you are certain you only want to subscribe for one month, you can sign up one day, cancel the next, and you will still receive the full month’s subscription.
- What is included in my membership?
Becoming a member of yaoifix.com entitles you to full access to the story archives as well as guaranteed chapter updates each and every week!
You’ll also be eligible for monthly drawings for free comics and much more!
To read more details or to sign up, go here!
- How do I get my username and password once I’ve subscribed? And can I change them later?
Your username and password will be sent in an automatically generated welcome email that is sent out immediately upon completion of your subscription. To avoid problems, make sure there are no filters on your email account that would prevent such an email from reaching you, and be aware that the welcome email might be placed in a spam/junk folder by your email account.
- How do I cancel my membership?
To cancel a subscription, you do so directly through your Paypal account. Just login, find your last Yaoifix payment under 'history' and click on 'details'. This will take you to a page with a reference number near the top, click on that and it will bring you to a page with a cancellation option.
- If I cancel early, will my access be cut off immediately, or will I receive the full month/quarter/year?
You will always receive the full term for which you paid, regardless of how early in your subscription you chose to cancel. For instance, if you are certain you only want to subscribe for one month, you can sign up one day, cancel the next, and you will still receive the full month’s subscription.
- I can't sign up using my current email address because the system claims there is already an account existing with it. Why is this happening and what can I do to fix it?
If you receive this message, it is because you started to sign up at one time, but didn’t finish the process. Even if the subscription isn’t completed, once your email is filed the system creates a temporary ‘pending’ account that usually lasts about a week.
If this occurs, simply use an alternate email to sign up and wait a week or two to change your email to your preferred choice. If you only have one email account and you wish to sign up as soon as possible, please email Rin at yaoifix[at]gmail.com with your name and the email which you are trying to subscribe under.
- I subscribed, but I haven’t received my username or password. What do I do now?
All welcome emails are sent automatically, with automatically generated usernames and passwords that you can change once you sign onto the system for the first time.
If you did not receive this email 1) check your spam/ junk folder to make sure your welcome email wasn’t mistakenly placed there 2) double check you are in the same email account you used to sign up with YF, and 3) make sure there aren’t any filters hindering incoming emails that would have rejected the letter.
If you have checked your spam folder and email records and only received a confirmation email from Paypal and not from Yaoifix, send a message to Rin at yaoifix[at]gmail.com.
- I forgot my password and I am getting a message that my email is not on file when I try to request it. Why is this happening? And how do I get my password if I forgot it?
If you receive this message, don’t worry. It simply means your email isn't in the database because you signed up before we switched over to the new system. Your email may not be on file, but your account is still there. It's just an unfortunate oversight in the new system.
If this occurs, simply email your password request to Rin with 1) your name and 2) the email where you receive your update (usually the one you have on file with Paypal).
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