- Is there anything I should be aware of before I sign up?
Yes. First, you should be over 18 years of age and a legal adult in your country. Second, be careful to avoid interruption during sign-up. If you stop in the middle of signing up, a ‘pending’ account will be made in the system. Once this account has been created, your email is put on file and if you try to sign-up again through the 'join' page, you will be directed to login to your already existing account. Once logged in, you can finish creating your subscription.
- If I sign up, will I be automatically billed each month/quarter/year?
Yes. You'll notice when you sign up that the billing is ‘recurring’. However, you can cancel at any time through your Paypal account and you will always receive the full time for which you paid.
For instance, if you are certain you only want to subscribe for one month, you can sign up one day, cancel the next, and you will still receive the full month’s subscription.
- What is included in my membership?
Becoming a member of yaoifix.com entitles you to full access to the story archives as well as guaranteed chapter updates each and every week!
You’ll also be eligible for monthly drawings for free comics and much more!
To read more details or to sign up, go here!
- I forgot my username/ password! What should I do?
You can request your username and password be sent to your email by going to your member's account here. Please make certain there are no filters on your email account that would prohibit the email from reaching you before you make the request.
- I forgot my password and I am getting a message that my email is not on file when I try to request it. Why is this happening?
If you receive this message, don’t worry. It simply means your email isn't in the database because you signed up before we switched over to the new system. Your email may not be on file, but your account is still there. It's just an unfortunate oversight in the new system.
If this occurs, simply email your password request to Rin with 1) your name and 2) the email where you receive your update (usually the one you have on file with Paypal).
- What if I want to renew my current or canceled subscription?
You can renew your subscription by logging in to your member's account here and then going to the right side of the screen for the renew option.
NOTE: Even if your subscription was canceled, your account will always be there and be accessable with your normal username and password. So even if a year or more has gone by since you had your subscription, your member's account will still be there waiting for you.
- What if I want to change my username, password, or email?
All these changes can be made in your account by clicking on the My Account link on the Member's Home page, or by going here.
- I can't subscribe using my current email address because the system claims there is already an account existing with it. Why is this happening and what can I do?
There are two reasons you might receive this message. First, if you had a previous subscription with Yaoifix (even if it has been canceled), your account is still on file and you will need to log in to your account to create a new subscription. You can log in here.
Second, you may have started to sign up at one time, but didn’t finish the process. Even if the subscription isn’t fully completed, once your email is filed the system creates a ‘pending’ account. If this occurs, simply log in to the pending account here and finish creating your subscription.
- I can't login. What should I do?
If you have any trouble logging in, head to the forum and check out the FAQs/ Troubleshooting section. The topic titled 'Login Issues' will walk you through the solutions. Should you continue to have trouble, please contact Rin with the details of the problem, along with your username and password.
- Why haven't I been receiving the weekly email newletter?
If you aren't receiving the weekly email updates and your account is up to date, it could be for several reasons. First, make sure there are no filters prohibiting group emails on your email account, and that no emails have gone into your spam folder.
Second, make sure your email address is on file in the new system. (If you signed up before Oct. 2008 your email might not be on file.) Simply login here, and click on 'Change password/Edit profile' to add your email.
If neither of these methods solve your problem, please contact Rin.
- Why can't I get into the forum with my username and password?
To login to the forum, you must register there (for free!) separately from the site. Being an YF member does not automatically register you in the forum.
- How do I cancel my membership?
To cancel a subscription, you do so directly through your Paypal account. Just login, find your last Yaoifix payment under 'history' and click on 'details'. This will take you to a page with a reference number near the top, click on that and it will bring you to a page with a cancellation option.
- If I cancel early, will my access be cut off immediately, or will I receive the full month/quarter/year?
You will always receive the full term for which you paid, regardless of how early in your subscription you chose to cancel. For instance, if you are certain you only want to subscribe for one month, you can sign up one day, cancel the next, and you will still receive the full month’s subscription.
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